FAQ

Frequently Asked CatCon Questions

When and where is CatCon®?
CatCon®, presented by Rachael Ray™ Nutrish®, will take place Saturday and Sunday, August 12 & 13, 2017, at the Pasadena Convention Center, 300 East Green Street, Pasadena, CA 91101.  Be sure to sign up for our newsletter, and follow us @CatConWorldwide on Instagram, Twitter, and Facebook to get the latest CatCon news and info!

When can I buy tickets?
CatCon tickets are on sale now! Click here to purchase online and avoid the ticket lines CatCon weekend.

Will you have Early Check-in for attendees with Pre-purchased tickets?
Yes! Early Birds with pre-purchased tickets can beat the crowds by checking in up to two hours in advance of doors opening. Early Check-in is Saturday from 7 am – 9 am and Sunday from 8 am – 10 am.

How does Early Check-in work? 
CatCon staff will direct you toward the Pre-Purchased Ticket Desks, where you will present your ticket to receive a wristband for entry. You will then be directed to the waiting area by the CatCon Entrance. Doors open for show entry on Saturday at 9 am and Sunday at 10 am.

Will there be cats at CatCon®?
Yes! Lil BUB, Oskar the Blind Cat, Pudge, Nala Cat, White Coffee Cat, and Luna Rose will be on hand for Meet & Greet sessions. A portion of these Meet & Greet tickets will go to cat welfare charities. The Furever Home Adoption Lounge, hosted by Rachael Ray™ Nutrish®, will have adorable, adoptable cats and kittens of all ages and sizes.

Can I bring my cat?
Feline family members will not be allowed into this event. We believe this is the best option for the safety of all beloved pets and that most cats would probably want to stay at home rather than go to a very crowded, foreign venue anyway.

Who is appearing at CatCon?
A bunch of creative cat people! The full schedule of Meet & Greets and seminars is available here.

Will CatCon benefit any animal welfare groups?
Yes! CatCon has chosen the Ian Somerhalder Foundation as our official charity beneficiary for 2017. CatCon® will donate $2 of every ticket sold to ISF, as well as a portion of money raised by all Meet and Greets.

How do I get to the Pasadena Convention Center? 
Click here for directions, parking, and transit information.

Is the Pasadena Convention Center wheelchair accessible?
Yes, the facility is ADA compliant, wheelchair and scooter accessible. If you need to rent a wheelchair or scooter from a local source, click here for Yelp listings in and near Pasadena. You’ll find more information at the facility website: pasadenacenter.visitpasadena.com

Where do I park? 
There is an underground parking structure at the Convention Center, as well as a number of parking lots in walking distance. Click here for directions and parking costs.

Are there other transportation options? 
The L.A. Metro Gold Line runs from East L.A., through Downtown L.A. to Pasadena, stopping at Del Mar Station and Memorial Park Station. Click here for more information.

I’m coming from out of town. Are there discounts at local hotels for CatCon attendees? 
Yes! We’re partnering with three Pasadena hotels to provide special discounts to CatCon guests. Click here for booking information. Please note: rooms are subject to availability. Please call the hotel to clarify their pet policy if you will be traveling with pets.

What is your ticket refund policy? 
Meet & Greet tickets and General Admission ticket sales are final and non refundable. If you need to make a ticketing change, you may transfer registration type (e.g., from child ticket to adult ticket) or event day  (e.g., from Sunday ticket to Saturday ticket) by clicking here. Please note: There is a $5 fee to transfer to a different ticket type, so please make your selection carefully. Contact us at tickets@catconworldwide.com with any questions.